Shipping and Returns
Shipping Policy
1. Shipping Methods:
Nurseries often ship plants via standard carriers like USPS, UPS, or FedEx. They may use expedited shipping for live plants to ensure they arrive in good condition.
2.Shipping Times:
- Shipments are usually scheduled based on the plant's growing season and weather conditions.
- Some nurseries may offer a specific shipping window or delay shipping during extreme weather.
3. Shipping Costs:
- Costs may vary by weight, size, and location. Many nurseries provide flat rates or free shipping on orders over a certain amount.
4. Packaging:
Plants are often shipped with care in specialized packaging to prevent damage during transit. Some nurseries include instructions for care upon arrival.
Return Policy
1. Guarantee Period:
Most nurseries provide a guarantee (e.g., 30 days, 90 days, or 1 year) on live plants, ensuring they arrive healthy and true to type.
2. Conditions for Returns/Refunds:
- Refunds or replacements are typically offered for plants damaged during shipping or those that fail to grow under proper care.
- Some nurseries may require photographic evidence of the damage or failure.
3. Non-Returnable Items:
Seeds, bulbs, or plants purchased on sale or marked as "non-returnable" are often excluded from return policies.
4. Customer Responsibilities:
Customers may be required to cover return shipping costs unless the nursery is at fault.
1. Shipping Methods:
Nurseries often ship plants via standard carriers like USPS, UPS, or FedEx. They may use expedited shipping for live plants to ensure they arrive in good condition.
2.Shipping Times:
- Shipments are usually scheduled based on the plant's growing season and weather conditions.
- Some nurseries may offer a specific shipping window or delay shipping during extreme weather.
3. Shipping Costs:
- Costs may vary by weight, size, and location. Many nurseries provide flat rates or free shipping on orders over a certain amount.
4. Packaging:
Plants are often shipped with care in specialized packaging to prevent damage during transit. Some nurseries include instructions for care upon arrival.
Return Policy
1. Guarantee Period:
Most nurseries provide a guarantee (e.g., 30 days, 90 days, or 1 year) on live plants, ensuring they arrive healthy and true to type.
2. Conditions for Returns/Refunds:
- Refunds or replacements are typically offered for plants damaged during shipping or those that fail to grow under proper care.
- Some nurseries may require photographic evidence of the damage or failure.
3. Non-Returnable Items:
Seeds, bulbs, or plants purchased on sale or marked as "non-returnable" are often excluded from return policies.
4. Customer Responsibilities:
Customers may be required to cover return shipping costs unless the nursery is at fault.